Frequently Asked Questions |
|
14 Mar 2002
Index
Q: I'm a hobbyist. Is an ExtraTech controller right for me?
ExtraTech controllers are for industrial machines. Each unique implementation requires a custom Init file which tells the controller the physical environment that it needs to control. ExtraTech controllers are not cost effective for single sales. ExtraTech has a policy of avoiding individual sales, even for companies, because it's not cost effective for the customer or us.
A good place to start for a hobbyist is a robotics club such as the Seattle Robotics Society. They have information about hobby class controllers and even some projects you can work on. Another place to start might be Reynolds Electronics, which sells projects and tutorials for the beginner in the field of embedded design, and electronics.
Q: Do you talk over a standard serial port?
We fully support RS-232 communications from 9600 - 57600 baud rates.
Q: Do you support networking?
ExtraTech controllers have TCP/IP (Ethernet) directly on board as an alternative to serial communications. Ethernet provides a faster, much more reliable connection as compared to RS-232. Call for Info.
Q: What kind of pulse rate do you achieve?
Answer: 500,000 Hz for each of four axes.
Q: Can you synchronize with other devices?
Through either a data serial port or just input/output signals, we can interface to job control software and/or material handling systems.
Q: Are ExtraTech controllers warrantied?
ExtraTech controllers are warrantied for 1 year, parts and labor.
Q: What is the average lead time on ExtraTech products?
ExtraTech products are usually shipped 2 weeks from date of PO receipt.
Q: How can I obtain a pricing on ExtraTech products?
Q: Does ExtraTech build card edge controllers?
Q: Does ExtraTech build stand alone systems?
ExtraTech controllers have a files system that can be used to store jobs on the controller. We can also program various routines into the controller that can be called up via an input or a pendant. ExtraTech controllers are a complete computer in their own right.
Q: Does ExtraTech offer packaging on products?
Q: Why should I consider buying an ExtraTech controller versus another manufacturer?
ExtraTech strives to provide our clients with timely delivery, quality products and high end options at aggressive pricing. We also provide outstanding technical support as part of the whole package. We're sure that you will be totally satisfied with us.
So come on, give us a try today!
Q: How long has ExtraTech been manufacturing motion controllers?
ExtraTech has been building motion controllers for the industrial automation industry since 1986. Our long background assures you that we have the experience you need. Call today.
 |
